Contact Us
Have questions or suggestions? We'd love to hear from you
Contact channels
Talk to the right team
Pick the channel that fits your need - every message reaches a real person.
Jemdo General Support
Questions about our products, software and services? Start here.
support@jemdogame.comEmail us
Amazon support
Orders and after-sales support for purchases made on Amazon.
amz-support@jemdogame.com
Independent store support
Orders, shipping and after-sales for our official online store.
store-support@jemdogame.com
Jemdo Studio support
Jemdo Studio software and capture product help.
studio-support@jemdogame.com
Marketing & creator collab
Promotions, sponsorships and creator collaborations.
marketing@jemdogame.com
Group purchase & enterprise
Group buying, wholesale and key-account inquiries.
business@jemdogame.com
Response time: We usually reply within 24-48 hours on business days.
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